We automatically track and collect the following categories of information when you visit our Website:
In order for you to access certain areas of the Website, we may require you to provide us with certain information ("Personal Information"). Personal Information includes the following information:
In order to fulfil our legal obligations to prevent fraud and money laundering, we will obtain information about you from third party agencies ("Third Party Information"), including your financial history, court judgements and bankruptcies, from credit reference and fraud prevention agencies when you open a Akkuluji account and at any time when we feel it is necessary to prevent fraud and minimise our financial risks. Please refer to paragraph on Anti-Money Laundering Policy of this Privacy Policy for further details.
Personal Information and Third Party Information are collectively referred to as "Information".
Akkuluji will collect your Personal Information including Aadhaar number/virtual identity directly from the Aadhaar number holder for conducting authentication with UIDAI at the time of providing services. Virtual ID in lieu of Aadhaar number at the time of authentication may be used.
Provision of Aadhaar details is mandatory as an identity information for OTP based e-KYC, as per the Master Direction - Know Your Customer (KYC) Direction, 2016.
We collect, use and store your Information (including Aadhaar number/virtual ID) for the following purposes:
Please note that we will never ask you to disclose your personal or security details by e-mail. If you receive any e-mail purportedly from Akkuluji requesting your personal or security details, please do not respond to it ("Such E-mail"). Please forward any Such E-mail to info@akkuluji.com and thereafter delete the e-mail immediately.
In order to comply with anti-money laundering laws that exist in various jurisdictions we reserve the right to report suspicious transactions to federal, state, provincial or local authorities and law enforcement agencies within those jurisdictions. In exchange for us permitting you to participate in, use and access our Website and services you hereby grant us the right to report any transactions which we deem suspicious, as determined solely by Akkuluji acting in its sole discretion. Examples of a suspicious transaction include but are not limited to use of funds suspected to be derived from illegal activities, any suspected intention to conceal or disguise funds derived from illegal activities, or suspicion that the involvement of our Website and services is in any manner intended to facilitate criminal activity. If for any reason we are of the belief or become aware of any transaction which we deem suspicious in nature, we may without prior notice or explanation to you take the following actions, which are in addition to all other rights and remedies available to us under this Privacy Policy, at law or in equity:
These are cookies which are essential for our Website to operate such as those which identify you so you can log into your Akkuluji account. They allow you to move around our Website and use the services you have requested. These Cookies will be activated when you enter our Website and as you use our Website.
These include Cookies which are necessary to assist in meeting our regulatory compliance obligations, such as anti-money laundering and anti-fraud obligations, and prevent your Akkuluji account from being hijacked. These cookies will be activated when you enter our Website and as you use our Website.
These are Cookies that help us to improve how our Website works and to deliver a better service to you. For example, they will assess which pages you visit most often or if you get an error message. They also allow us to see if you have used the Website of one of our group or affiliated companies. All information collected by these Cookies is aggregated and therefore anonymous.
These Cookies allow us to deliver a more personalised service to you and allow our Website to remember choices you have made such as the language you prefer or the region you are in. They may also be used to provide services you have requested such as being able to comment on one of our blogs.
When you visit a page on our Website with content embedded from third parties, for example, YouTube or Twitter, Cookies may be downloaded onto your device. We do not set or control these Cookies. If you are concerned about the types of Cookies that may be downloaded you check the third party websites for more information about these Cookies.
We may use other Cookies from time to time in accordance with this Privacy Policy. By using our Website and other online services, you acknowledge that we may use some or all of the Cookies set out in this Privacy Policy and you agree that we can place performance and functionality Cookies on your device when you use our Website. If you do not agree to this you should cease using our Website and online services or adjust your browser settings.
Should you want to continue using our services but restrict our use of Cookies, you can block Cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all Cookies (including Strictly Necessary and/or Compliance Cookies, as described above) you may not be able to access all or parts of our Website. Our Website may issue some of the Cookies described above as soon as you visit our Website unless you have adjusted your browser setting so that it will refuse Cookies.
We are committed to ensuring that your Information is secure. To prevent unauthorised access or disclosure of Information we have physical, electronic and managerial procedures in place to keep your information safe. Once logged into your Akkuluji account, all internet communication is secured using Transport Layer Security (TLS) technology and the connection is encrypted and authenticated using AES 128bit encryption key and uses Elliptic Curve Diffie-hellman key exchange (ECDHE) RSA as a key exchange mechanism.
However, this high level of protection can only be effective if you follow certain security practices yourself. You must never share your Akkuluji account or login details with anyone. If you are concerned that any of your login details have been compromised,
Home Credit Akkuluji Wallet is an android Co-Branded mobile application developed and operated under an arrangement agreed between Home Credit India Finance Private Limit and One Akkuluji Systems Limited. Home Credit India Finance Private Limit and One Akkuluji Systems Limited have entered in a contract for the purpose of designing, issuing and operating Co-Branded Application. Following are the privacy policies applicable for Home Credit India Finance Private Limit and One Akkuluji Systems Limited.
Home Credit India Finance Private Limited (“Home Credit/ We”) is committed to protect the personal and financial information submitted by the customers (“Customers/ you”) and would endeavour to protect such information from unauthorized use. This Privacy Policy applies to all applicants/ customers applying for loans and value added services from/ through Home Credit or using website or any other web/ mobile application of Home Credit (such website and/ or web/ mobile applications referred as “Website”). The terms and conditions of Website Use as mentioned in ‘Policy on Website Use of Home Credit India Finance Private Limited’ as amended from time to time is incorporated herein by way of reference.
The Customer provides his/ her personal information to Home Credit which may be of a confidential or sensitive nature in the course of:
Such information may include your personal details (like name, address, date of birth, father’s name, mother’s name, your photograph etc.), contact details (like your residential address, email address, telephone/ mobile number etc.), business, credit and financial information, device location and information, messages, contacts, call logs, emails, log information like your search queries, IP address, crashes, date and time, browser web storage, application data caches, Cookies and similar technologies and data of the such Customers (collectively and individually referred as, “Customer Data”).
The aforesaid Customer Data may be shared with Home Credit through variety of sources, including through:
When the Customer applies for any loan or service, we first obtain the authority/ consent (including electronic consent viz. e-signatures, ‘I agree’ tick checkbox, onetime password, Yes/No authentication) from such Customer for collection, storage, analysis, publishing and dissemination, at any time of the Customer Data.
By providing the Customer Data to Home Credit, the Customer (or the user) gives his/her express consent to the fact that his/her Customer Data will be maintained and processed by us for various purposes, including allowing Home Credit or its authorised representatives to authenticate Customer Data through Unique Identification Authority of India, to contact the Customer through phone calls, SMS, or e-mails or at postal address, to make follow up calls in relation to the products and services provided by or through Home Credit and/ or its business partners or service providers, for imparting product knowledge, offering promotional offers & various other offers offered by its partners. The Customer has the right to access their Customer Data and to have it corrected, including withdrawal of such consent, by approaching Home Credit.
While using this Website, you agree not to, by any means (including hacking, cracking or defacing any portion of the Website) indulge in illegal or unauthorized activities.
We protect Customer Data against unauthorized use in the same manner in which we protect our confidential information. However, in following conditions, we may share Customer Data:
However, these parties would be required to use the information obtained from Home Credit either for the purposes mutually agreed with Home Credit or for the purposes expressly permitted by the applicable laws exclusively. Home Credit will endeavour to take all reasonable steps to ensure that the confidentiality of the Customer Data is maintained by imposing strict confidentiality standards on all the private and non-statutory third parties to whom it discloses such information. Further, Home Credit shall not retain the information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.
Home Credit is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures that commensurate with the information assets being protected to ensure confidentiality of the Customer Data and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this policy or in terms of the agreements, if any, with the Customers. In addition, we use small bits of data called “cookies” stored on user’s computers to stimulate a continuous connection. “Cookies” let us store information about your preferences and passwords and allow you to move to different pages of our Website without having to re-enter your password information. Any information collected is stored in secure databases protected via a variety of access controls and is treated as confidential information by us. Therefore, you should be careful with usage of the username and password by maintaining confidentiality and ensure that you do not knowingly or accidentally share, provide and facilitate unauthorized use of it.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Other websites that you may access via Website may have different privacy policies and access to such web sites will not be subject to this Privacy Policy. We recommend that you read the privacy statement of each such website to find out how they protect your Customer Data. The exclusions herein shall not restrict us from publishing business reports or sector reports of behavioural pattern of the customers.
Akkuluji has established a set of "Binding Corporate Rules". These Binding Corporate Rules are a commitment by Akkuluji to protect your Information regardless of where the data resides. Depending upon where you live, the Binding Corporate Rules may provide additional privacy rights through your local privacy regulator or government. For more information about our Binding Corporate Rules, including information on how to contact us with any questions, write to us at legal@Akkuluji.com.
We automatically track and collect the following categories of information when you visit our Website:
In order for you to access certain areas of the Website, we may require you to provide us with certain information ("Personal Information"). Personal Information includes the following information:
In order to fulfil our legal obligations to prevent fraud and money laundering, we will obtain information about you from third party agencies ("Third Party Information"), including your financial history, court judgements and bankruptcies, from credit reference and fraud prevention agencies when you open a Akkuluji account and at any time when we feel it is necessary to prevent fraud and minimise our financial risks. Please refer to Paragraph 5.2 (Anti-Money Laundering Policy) of this Privacy Policy for further details.
Personal Information and Third Party Information are collectively referred to as "Information".
We are required under applicable laws to retain certain records for a period of at least 10 (ten) years after closure of your Akkuluji account, which will include your personal data such as your name, contact details, customer number and transaction history, etc. ("Retained Data"). Other than the Retained Data, we will delete and destroy all Personal Information that we hold about you when you (or we) terminate your Akkuluji account. We do not store your online banking login PIN, TAN and/or password.
In order to comply with anti-money laundering laws that exist in various jurisdictions we reserve the right to report suspicious transactions to federal, state, provincial or local authorities and law enforcement agencies within those jurisdictions. In exchange for us permitting you to participate in, use and access our Website and services you hereby grant us the right to report any transactions which we deem suspicious, as determined solely by Akkuluji acting in its sole discretion. Examples of a suspicious transaction include but are not limited to use of funds suspected to be derived from illegal activities, any suspected intention to conceal or disguise funds derived from illegal activities, or suspicion that the involvement of our Website and services is in any manner intended to facilitate criminal activity. If for any reason we are of the belief or become aware of any transaction which we deem suspicious in nature, we may without prior notice or explanation to you take the following actions, which are in addition to all other rights and remedies available to us under this Privacy Policy, at law or in equity:
These are cookies which are essential for our Website to operate such as those which identify you so you can log into your Akkuluji account. They allow you to move around our Website and use the services you have requested. These Cookies will be activated when you enter our Website and as you use our Website.
These include Cookies which are necessary to assist in meeting our regulatory compliance obligations, such as anti-money laundering and anti-fraud obligations, and prevent your Akkuluji account from being hijacked. These cookies will be activated when you enter our Website and as you use our Website.
These are Cookies that help us to improve how our Website works and to deliver a better service to you. For example, they will assess which pages you visit most often or if you get an error message. They also allow us to see if you have used the Website of one of our group or affiliated companies. All information collected by these Cookies is aggregated and therefore anonymous.
These Cookies allow us to deliver a more personalised service to you and allow our Website to remember choices you have made such as the language you prefer or the region you are in. They may also be used to provide services you have requested such as being able to comment on one of our blogs.
When you visit a page on our Website with content embedded from third parties, for example, YouTube or Twitter, Cookies may be downloaded onto your device. We do not set or control these Cookies. If you are concerned about the types of Cookies that may be downloaded you check the third party websites for more information about these Cookies.
We may use other Cookies from time to time in accordance with this Privacy Policy. By using our Website and other online services, you acknowledge that we may use some or all of the Cookies set out in this Privacy Policy and you agree that we can place performance and functionality Cookies on your device when you use our Website. If you do not agree to this you should cease using our Website and online services or adjust your browser settings.
Should you want to continue using our services but restrict our use of Cookies, you can block Cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all Cookies (including Strictly Necessary and/or Compliance Cookies, as described above) you may not be able to access all or parts of our Website. Our Website may issue some of the Cookies described above as soon as you visit our Website unless you have adjusted your browser setting so that it will refuse Cookies.
We are committed to ensuring that your Information is secure. To prevent unauthorised access or disclosure of Information we have physical, electronic and managerial procedures in place to keep your information safe. Once logged into your Akkuluji account, all internet communication is secured using Transport Layer Security (TLS) technology and the connection is encrypted and authenticated using AES 128bit encryption key and uses Elliptic Curve Diffie-hellman key exchange (ECDHE) RSA as a key exchange mechanism.
However, this high level of protection can only be effective if you follow certain security practices yourself. You must never share your Akkuluji account or login details with anyone. If you are concerned that any of your login details have been compromised, you can change them any time once you are logged on but you should always also immediately contact customer services at ph: +91 9142914202 and tell us why you think your login details have been compromised. Please read our Terms and Conditions for further information on how to keep your Akkuluji account safe.
If you have questions or concerns, feel call us or to correspond at ph: +91 9142914202 and we will attempt to address your issue.